Position Title: Line Service Supervisor, 2nd Shift
Reports to: Line Service Manager and Line Service Duty Manager
Expectations for All Employees:
All employees support the organization’s mission, vision, and values by applying the principles of trust, honesty, respect, integrity, and commitment that is exhibited through a collaborative culture based on safety, quality, and security.
Positions Summary:
Supervises Line Service Technicians ensuring they provide ground support for aircraft in the most efficient, safe and effective manner possible with the highest regard for customer service.
Primary Duties and Responsibilities include but not limited to:
- Aircraft – Responsible for the supervision of movement, placement, storage, servicing and fueling aircraft.
- Fuel – Responsible for the supervision of moving fuel, maintaining quality control of fuel, receiving fuel, disposing of fuel and completing applicable paperwork.
- Communicates any employee issues to Line Service Manager or Line Service Duty Manager.
- Comply with all regulatory, legal, and Safety Management System requirements.
- Performs other duties as assigned.
Qualifications/ Competencies
To perform the job successfully, the Line Service Supervisor should demonstrate the following:
Customer Service – Responsible for assisting passengers and pilots in any way possible giving directions and constant support, always offering additional services and exceeding customer expectations.
Interpersonal Skills – Focuses on solving conflict, not blaming, maintains confidentiality, keeps emotions under control, remains open to others’ ideas and tries new things.
Physical Requirements
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch, or crawl; talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Environmental Requirements
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Keystone Aviation, a TAC Air company, is “The Complete Solution” for your aviation needs. For almost 20 years, Keystone Aviation has been a premier provider of aircraft charter, management, maintenance, and sales and brokerage services. We enhance your business and elevate your personal life. For more information, go to www.keystoneaviation.com.
Keystone Aviation is an Equal Opportunity Employer
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